contact us

get in touch

Have a question before you ditch your checkbook and wallet? Feel free to reach out to us for any reason — we’re here to help!

address

5th Floor, Fredman Towers 13 Fredman Road,
Sandton

We would love to hear from you!

Frequently Asked Questions

Duzo lets you pay using crypto — even if the person or business you’re paying doesn’t accept crypto. We convert your crypto into rands and send it directly to them. No cards, no complicated wallets.

Yes. Our customer support team is available Monday–Saturday via in-app chat or email to help with any questions or issues.

Absolutely. Just tap the in-app support button or email us at [email protected] and our team will guide you through the setup.

There are no monthly or signup fees. Some transactions may include a small margin on conversion, but we always show you the exact amount before confirming payment.

Payments that haven’t yet been processed can be cancelled in the app. For anything already sent, contact support immediately and we’ll try assist based on transaction status.

You can find Duzo on both the Apple App Store and Google Play Store. Just search for “Duzo” or use the download buttons on our homepage.

No problem! If you send to a South African mobile number, they’ll get an SMS with instructions to receive the funds — no prior setup needed.

We have offices in Sandton, Ballito, and Marietta (USA). Our team works across these locations to serve both local and global customers.